Product Sections
- Electric Fencing Energisers
- Electric Fencing Batteries and Chargers
- Solar Panels
- Electric Fencing Conductors
- Electric Fencing Nets
- Electric Fencing Posts
- Electric Fencing Insulators
- Electric Fencing Accessories
- Pond Protection
- Petsafe Pet Containment
- Petsafe/Innotek Pet Training
- Sportdog Dog Training
- Staywell Pet Doors
- Pet Porte Microchip Cat Flaps
- Pet Fountains and Feeders
- Pet Toys and Comfort
- Birdscaring
- Birdscaring Spares
- Pest Control
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About Us
This web site is owned and operated by Tanton Limited who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below. Our Contact details: Tanton Limited Bowl Road Charing Ashford Kent TN27 0HB United Kingdom Phone: 01233 712948 Fax: 01233 713804 Email: esales [at] tanton [dot] ltd [dot] uk GB 683 4068 18 Company number: <01233 712948> Registered in England. Registration No. 3319808 Registered Office: Lodge Farm, Bowl Road, Charing, Ashford, Kent. TN27 0HB |
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Making A Purchase
This website is for Tanton Limited Trade Customers only. If you do not have an account with us please contact us by email or telephone. Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. If you do not have a 30 day crdit account with Tanton Limited then you can pay using most major credit/debit cards including Visa and Mastercard. You may send your credit card information via phone, fax or over the Internet. We will send an email confirming reciept of your order and payment recieved, this will indicate acceptance of your order, and hence a contract between us. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. We will also email you to confirm that we have despatched your order. |
| Shipping And Handling < Please see our Carriage page for further information > |
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Delivery Schedule
We aim to despatch your order within 24 hours of receipt of payment. This applies to orders received Monday through Thursday. Orders received Friday will be despatched the same day or on the next working day. Orders received at the weekend will be despatched on the next working day. Orders received after 2.00pm on any day may not be despatched until the next working day. Please note that our carriers do not deliver on Saturdays. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges VAT tax charges will be applied in accordance with UK law. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Guarantee We guarantee your satisfaction. All of our products come with a 7 day no quibble guarantee. If you are not satisfied with your products then you may return them unopened and in the original packaging to us for a refund. |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01233 712948 or fax us on 01233 713804 or write to us at Tanton Limited Bowl Road Charing Ashford Kent TN27 0HB United Kingdom |
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Privacy Policy
Tanton Limited do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to: a. Take and fulfil customer orders. b. Administer and enhance the site and service. c. Only disclose information to third-parties for goods delivery purposes. |
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Returns Policy
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm Any item may be returned to us in it's original packaging and condition within 7 days of purchase for a refund. Returns may also, at our discretion, be accepted during the period between 7 and 28 days from the purchase date. If such a return is authorised it will be subject to a re-stocking/administration fee of 30% of the invoice value of the goods. |
For assistance please call us on 01233 712948